REFUNDS

Refund Policy - Napoli

Due to the nature of food products:

Food Orders

Orders cannot be returned or refunded after preparation or delivery.
Exceptions:

Wrong order
Damaged items
Missing items

Reporting Issues

Report within 24 hours with:

Order number
Photos (if available)

Resolution

Replacement
Or refund (case by case)

Non-Refundable Cases

Change of mind
Partially consumed orders

Contact Us

For refund questions, please contact Napoli through our official contact channels.